BMW of Oyster Bay has the most high-touch and responsive service team incredibly run by Bob C. No ask is too much, and they always go beyond the norm to make you feel special and listened too.
The people at BMW from Oyster Bay are just amazing. Very profissional and they really want us to get our problem resolved. Thanks so much to the manager, to Robert and all crew.
Called in and made an appointment to drop off my 750li. Upon arrival at the dealership I was greeted with a smile by the lot attendant and escorted to the Service Area to meet my service Writer Richie. Richie was very helpful in making sure everything I needed done was completed. What I liked the best was the calls from Richie giving me daily updates on my repair. The loaner I was nice and clean and with a full tank of gas. All went well and it was well worth the 45 min drive from my house to Oyster Bay BMW. ...
First time leasing my car with BMW of Oyster Bay and can absolutely say this was the most pleasant and easy lease experience I’ve ever had. So happy with my car! Thank you Anthony Allen!
Had my car serviced there this morning. Very efficient and swift service. I actually was pressing a wrong button on my truck and thought something was wrong and my service advisor Sanjeev Noel, patiently showed me what I was doing wrong and explained other features I was under utilizing! He is the best. I highly recommend this dealership and definitely the service department. Superb customer service.
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